What A Practitioner's Guide to ADA Title II Digital Accessibility Covers
On April 24, 2024, the Department of Justice published a final rule requiring every state and local government agency to meet a specific digital accessibility standard: WCAG 2.1 Level AA. Compliance deadlines are April 26, 2027, for agencies serving populations of 50,000 or more, and April 26, 2028, for smaller agencies and special districts.
This book is a plain-language practitioner's guide to ADA Title II digital accessibility for the people responsible for making it happen: the communications leads, planners, project managers, procurement officers, and consultants who produce public-facing digital content every day.
Written from inside the transportation, infrastructure, and AEC industry, the book covers what the rule says, who is covered, what WCAG 2.1 Level AA means in practice, why the accommodation-on-request model is no longer enough, and how to build a compliance program that lasts beyond the deadline.
Who This Book Is For
State and Local Government Agencies
ADA coordinators, IT directors, communications staff, and leadership responsible for digital accessibility compliance under the April 2024 final rule.
Project managers, communications leads, and principals producing public-facing deliverables for government clients, including environmental documents, project websites, and public engagement materials.
AEC Consultants
Special Districts
Water authorities, transit agencies, port authorities, housing authorities, fire districts, and other special-purpose government agencies covered by the rule.
Companion Resources
These downloadable resources are designed to put the book's frameworks into practice. Each one aligns with a specific chapter and can be adapted to your agency's procurement framework, content workflow, or compliance program.
Sample Procurement Clauses
Ready-to-adapt clause language for embedding WCAG 2.1 Level AA requirements into consultant contracts and vendor agreements. Covers naming the standard, defining deliverables in scope, assigning testing responsibility, establishing consequences, and amending existing contracts.